Privacy Policy

Privacy Policy

Introduction

Welcome to https://westminster-bilingual-therapy.denvermentalhealthcare.com (hereafter referred to as “Westminster Bilingual Therapy” or “we”). We are committed to maintaining a transparent and secure online environment for our users while prioritizing the privacy and protection of your personal data. This Privacy Policy details how we collect, utilize, and safeguard information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to external platforms, apps, or services linked from our site, as they have their own privacy notices that govern data collection practices. We encourage you to review these policies to understand how your information is handled by other entities.

Processing Activities

This Privacy Policy guides your interactions in the following scenarios:

  • Using our applications and services as an authorized user, which involves accessing and managing your account settings.
  • Visiting our websites associated with this privacy statement, where you can browse content and interact with features.
  • Subscribing to receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. These include:

Account Information:

  • User names and passwords used to access our platforms.
  • Contact details associated with your account, such as email addresses and phone numbers.

Payment Information:

  • Details required for processing payments, including cardholder information, billing addresses, and payment history.

Financial Information:

  • Data related to transactions made through our services or products, including amounts spent and payment methods used.

Purchase Information:

  • Records of purchases made on our platform, including product/service details and purchase dates.

Mobile Device Identifiers:

  • Unique identifiers from your mobile device, such as IP addresses, device types, and advertising IDs.

Location Data:

  • Geographic data that helps us provide location-based services and tailor content to your region.

Feedback and Reviews:

  • User-submitted feedback, ratings, and reviews regarding our products or services.

Social Media Information:

  • Data from social media platforms when you interact with our content or share it on social media.

Product Information:

  • Details about the products you view, search for, or purchase on our website.

We collect this data through multiple channels, including direct user input, tracking technologies (like cookies and pixel tags), analytics tools, and third-party data providers.

Cookies

Cookies are small text files stored on your device when you visit our websites. We utilize cookies for several purposes:

Strictly Necessary Cookies:

These are essential for navigating our sites and using their core features. They ensure the proper functioning of our platform.

Preference Cookies:

Cookies that remember user preferences, language settings, and other choices to provide a personalized experience.

Analytics Cookies:

Used by analytics tools to collect aggregate data about website usage, helping us understand how users interact with our content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required to fulfill the purposes for which it was collected, as per applicable laws and regulations. Once these purposes are no longer relevant or upon request for deletion, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

Westminster Bilingual Therapy has implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Employing encryption protocols for secure data transmission and storage.
  • Engaging reputable third-party processors who adhere to strict data protection standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under the age of 18 (or a younger age as required by applicable law). We do not knowingly collect or solicit personal data from children, and any such information will be deleted if discovered.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure or deletion of your data.
  • Restriction or objection to the processing of your data.
  • Data portability rights.
  • The right not to be subject to automated decision-making.
  • The ability to file appeals or complaints with relevant authorities.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to reasonable requests within a reasonable timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

Contact Information

For any questions, requests for information, or concerns regarding data privacy, please reach out to us:

We are committed to addressing your inquiries promptly and efficiently.